Customer Service

The Big Bags Service Commitment

  • All Enquiries will be handled within 24 hours
  • Samples will be dispatched within 5 working days
  • Customized solution to meet the requirement of each customer
  • High priority to the delivery of the consignments
  • We continuously update the customers on shipment details as well as Order schedule on weekly basis
  • Customer complaints will be handled very carefully and will be settled with customers amicably 

In case of product complaints and customer service requirement please contact our customer service desk by email: This email address is being protected from spambots. You need JavaScript enabled to view it. or by phone:  +91-824-286 6400

Product Trace-ability

We have a continuous check on the products produced as reflected in the product trace-ability chart below. This ensures that we are able to quickly respond to the customers with production update and course correction information, as required.



“To produce world-class FIBCs competitively in the global market, with the involvement of all our employees towards meeting needs and expectations of all our customers with the utmost quality, hygiene and consistency.”

Ravish B. Kamath
Chief Executive Officer
Big Bags International

Download Brochure

Click here to download Adobe Acrobat PDF version of our company brochure.